Proxima Exam Prep — Billing & Payment Policy

This policy applies to PROXIMA AI EDUCATION PTE. LTD., the operator of Proxima Exam Prep Store, a company registered in Singapore.

Subscription Plans: Proxima Exam Prep offers Weekly, Monthly, Quarterly, and Semiannual subscription plans. Pricing starts at $4.99/week depending on the exam product selected.

Billing Cycle: Subscriptions are billed automatically at the start of each billing period (weekly, monthly, quarterly, or semiannually) using the payment method on file.

Accepted Payment Methods: Credit/debit cards (Visa, Mastercard, American Express, UnionPay) and Google Pay.

Automatic Activation: Upon successful payment, membership benefits are activated automatically. Customers will receive an order confirmation email with login credentials and access instructions.

Cancellation: Subscribers may cancel at any time. Cancellation takes effect at the end of the current billing period. Pro-rata refunds are available for unused days — please refer to our Refund Policy for details.

Failed Payments: If a payment fails, access may be suspended until payment is resolved. Customers will be notified by email.

For billing inquiries, contact: zhangjingyunsc@gmail.com